INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

"Yes, we ensure that the product you receive matches the picture shown on our website. We prioritize quality and transparency to give you a satisfying shopping experience. If you have any concerns upon receiving your product, our customer support team is here to assist you!"

What payment methods do you accept?

We accept various payment methods, including:

  • Cash on delivery
  • Bank transfers
  • Jazz Cash/Easy Paisa/Nayapay.
What is your return policy?

If you’re not satisfied with your purchase, you can return it within 3 days of receiving it. Please ensure that the item is unused and in its original packaging.

What should I do if I receive a damaged item?

If you receive a damaged item, please contact our customer support team within 24 hours of delivery. Provide clear photos of the damage, and we'll arrange for a replacement or refund.

How can I track my order?

Once your order has been shipped, you will receive a confirmation msg/email with a tracking number.Β 

How can I place an order?

Placing an order is easy! Simply browse our collection, select the products you love, choose your preferred size and color, and click on the "Add to Cart" button. Follow the prompts to complete your purchase at checkout or you can WhatsApp (03069531114) Β us your details and our agent. We will place your order and provide you the order number or tracking number.

Is my payment information secure?

Yes, we use industry-standard encryption to ensure that your payment information is secure and protected during transactions.

What should I do if an item is missing from my order?

If any items are missing from your order, please inform us within 24 hours of receiving your package. We'll investigate the issue and send the missing item or provide a refund.

Are your products are made from high-quality materials?

Absolutely! We prioritize quality in all our products. Our bags are crafted from durable materials to ensure longevity and style ,originalΒ  cosmetics products .

How do I know which bag is right for me?

We provide detailed descriptions and images for each product to help you make an informed decision. If you have specific questions about a product, feel free to contact our customer service team for assistance

INFORMATION ABOUT US

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