Shipping policy
- We understand and try our best to deliver all orders on time. Once the order is made on our store, a confirmation message is sent to the number mentioned on the order form. Prior to dispatching, a confirmation call is made to the customer. Moreover, a call is made by the logistics company to confirm the expected time and day of delivery. Customers are requested to stay on the lookout for calls to avoid a hassle free delivery.
- The shipment is handled by our logistics partners and the riders are instructed not to hand over the package prior to payment. Please understand that in the event of any problem the rider cannot and would not return the parcel. However, you can always reach our customer care at +92-306-9531114. The problem will be dealt with care and measures taken appropriately.
FREE SHIPPING
We offer complimentary shipping on all orders over Rs.3,499. For purchases below this threshold, a standard delivery charge of Rs.250 will apply.
DELIVERY TIMEFRAMES
Orders are typically delivered within 4 to 5 business days. While delivery times may vary based on your location, we make every effort to ensure your order arrives promptly.
ORDER TRACKING
Once your order is dispatched, you’ll receive a tracking number via email or WhatsApp, allowing you to monitor the progress of your delivery.
LOST OR DAMAGED ITEMS
In the rare event your package is lost or arrives damaged, please reach out to us immediately. We’ll coordinate with our courier partners to resolve the issue and ensure you receive your items as expected.
